Nabu Get the app

Terms of Service

Effective date: 21 September 2026

Last updated: 21 September 2026

These Terms are a binding agreement between you and DULF DAVID-FERENC, who operates Nabu as an individual established in Romania ("Nabu", "we", "us", "our"), governing your use of the Nabu mobile application and related services (the "Service"). No company currently operates the Service.

Please read section 4 carefully. It explains that Nabu is not therapy and not medical care. Sections 11 and 12 limit our liability. By creating an account or using the Service, you agree to all of it.

1. Acceptance and eligibility

By creating an account, accessing, or using Nabu, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree, do not use the Service.

You must be at least 16 years old to use Nabu. By creating an account you represent that you are 16 or older. If you are under 16, you may not use the Service, and we will delete any account we learn belongs to someone under 16.

You also represent that you have the legal capacity to enter into this agreement, and that you are not barred from using the Service under the laws of your country.

2. What Nabu is

Nabu is a self-reflection and relationship reflection tool. It asks you questions, stores your answers, lets you share selected answers with a partner you choose to link, and uses artificial intelligence to generate observations, prompts, and reflections based on what you write.

That is the whole of what we offer. Nabu is a piece of consumer software for personal reflection and connection. It is not a healthcare service, and it is not staffed by professionals reviewing your content.

3. Your account

You are responsible for:

  • Providing accurate information when you register.
  • Keeping your password confidential and secure.
  • Everything that happens under your account.

Tell us at nabuaicoach@gmail.com immediately if you believe your account has been accessed without your authorisation.

You may not create an account for anyone else, share your account, transfer it, or use another person's account. One person, one account.

4. Mental Health Disclaimer

This section is important. Please read it in full.

4.1 Nabu is not therapy and not medical care

Nabu is an AI-powered reflection tool. It is NOT a licensed therapy, medical, psychiatric, psychological, counselling, or clinical service.

  • Nabu is not a substitute for professional mental health treatment, medical advice, diagnosis, or care.
  • Nabu does not diagnose, treat, cure, prevent, or manage any medical condition, mental health condition, or relationship disorder.
  • Nabu is not a medical device, and it has not been evaluated or approved by any medical regulator, health authority, or licensing body.
  • The Service is not delivered, supervised, or reviewed by licensed therapists, psychologists, psychiatrists, physicians, social workers, or counsellors.
  • Content in the app, including anything generated by AI, is provided for general informational and self-reflection purposes only.

4.2 No professional relationship is created

Using Nabu does not create a therapist–client, physician–patient, counsellor–client, or any other professional or fiduciary relationship between you and us. Nothing you write in the app is protected by therapeutic confidentiality, medical privilege, or any comparable legal protection. Your data is protected by our Privacy Policy and by data protection law — not by clinical privilege.

4.3 AI output is not advice and may be wrong

Nabu's insights, prompts, coach responses, and observations are generated by artificial intelligence systems. They:

  • May be inaccurate, incomplete, misleading, or inappropriate to your situation.
  • Are generated automatically, without human review.
  • Do not constitute professional advice of any kind, and must not be relied upon as such.
  • Should never be used to make decisions about your health, your medication, your safety, your legal position, your finances, or the future of your relationship.

You are solely responsible for how you interpret and act on anything the Service produces. Always consult a qualified professional before making any decision affecting your health or wellbeing.

4.4 Nabu is not for emergencies or crises

The Service is not designed for, monitored for, or capable of responding to emergencies or crises. Nobody is reading your messages in real time. There is no on-call clinician.

If you are in crisis, experiencing thoughts of suicide or self-harm, in danger, or facing a medical emergency, stop using the app and get real help immediately:

  • Call your local emergency number — 112 in the European Union, 911 in the United States, 999 in the United Kingdom.
  • Contact a suicide prevention or crisis line in your country. In the United States, call or text 988. In the United Kingdom and Ireland, call 116 123 for Samaritans. Across much of Europe, call 116 123.
  • Go to your nearest emergency department, or contact a licensed mental health professional.

If you or someone else is in immediate danger, contact emergency services. Do not use Nabu to seek help in an emergency.

4.5 Relationship content

Nabu asks questions about your relationship and may surface uncomfortable topics. Reflection can bring up difficult feelings and difficult conversations. That is inherent to what the app does, and by using it you accept that risk. Nabu takes no position on whether you should stay in, leave, or change any relationship — those decisions are entirely yours.

If you are experiencing domestic abuse, coercive control, or violence, please contact a specialist domestic abuse service or emergency services in your country. Do not rely on this app. Be aware that a linked partner can see answers you mark as shared.

4.6 Your acknowledgement

By using Nabu, you acknowledge and agree that you understand each point in this section 4; that you are using the Service voluntarily and at your own risk for personal reflection only; and that you will seek qualified professional help for any health, mental health, or safety concern rather than relying on the Service.

5. Licence and acceptable use

We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use Nabu for your own personal, non-commercial use, in accordance with these Terms.

You agree not to:

  • Use the Service for any unlawful purpose, or in breach of any applicable law.
  • Harass, abuse, threaten, defame, or harm any other person, including a linked partner.
  • Upload or submit content that is illegal, hateful, discriminatory, sexually exploitative of minors, or that infringes anyone's rights.
  • Impersonate anyone, or misrepresent your affiliation with any person or entity.
  • Attempt to access another user's account or data, or any part of our systems you are not authorised to access.
  • Reverse engineer, decompile, disassemble, or attempt to derive the source code of the app, except to the extent this restriction is prohibited by applicable law.
  • Scrape, crawl, or use automated means to access or extract data from the Service.
  • Interfere with, overload, or disrupt the Service or its infrastructure, including by circumventing rate limits or security measures.
  • Use the Service to develop a competing product, or to train a machine learning model.
  • Resell, sublicense, or commercially exploit the Service or its content.

We may suspend or terminate your access if you breach this section.

6. Partner linking and shared content

Nabu lets you link with a partner using an invite code. Before you link, understand what it means:

  • Your linked partner can see your nickname.
  • Your linked partner can see answers that are shared in the app's shared-answer flows.
  • Once your partner has seen shared content, we cannot unsee it for them. Unlinking stops future sharing; it cannot retract what has already been revealed, and it cannot prevent your partner from having remembered, screenshotted, or written it down.

Only share what you are comfortable with your partner knowing. You are responsible for what you choose to write and share.

You may unlink at any time in Settings ▸ Partner. We are not responsible for how your partner uses, stores, or reacts to content you shared with them, or for any consequence to your relationship arising from it.

7. Your content

You keep ownership of what you write. Your answers and messages are yours.

You grant us a limited, worldwide, royalty-free licence to host, store, process, transmit, and display your content solely for the purpose of operating and providing the Service to you — including sending it to our AI provider, OpenAI, to generate your insights, and displaying shared answers to your linked partner. This licence exists only so we can run the app for you. It ends when you delete your content or your account, subject to the retention periods in our Privacy Policy.

Sending your content to OpenAI requires your explicit consent, which you give in a separate tick box when you create your account and can withdraw at any time in Settings ▸ My Data. That tick box names OpenAI, and the How Nabu uses AI screen beside it sets out exactly what is sent and what OpenAI may not do with it. If you withdraw your consent, the coach and new insights stop working and we send nothing further to OpenAI; the rest of the Service continues as normal. See section 4 of our Privacy Policy.

Do not submit another person's private or sensitive information without a lawful reason and their permission.

We do not claim ownership of your content, we do not sell it, and we do not use it to train AI models. See section 4 of our Privacy Policy.

You are responsible for your content and you represent that you have the right to submit it.

8. Availability and changes to the Service

We aim to keep Nabu running, but we do not guarantee that it will be available, uninterrupted, timely, secure, or error-free. We may:

  • Modify, suspend, or discontinue any part of the Service at any time.
  • Change features, content, or the question set.
  • Perform maintenance that makes the Service temporarily unavailable.

Where we discontinue the Service entirely, we will give you reasonable notice and a chance to request a copy of your data before it is deleted.

The Service requires an internet connection and a compatible device. You are responsible for your device, your connection, and any data charges.

9. Fees

Nabu is currently provided free of charge. If we introduce paid features in future, we will present the price and terms clearly before you are charged, and we will not charge you without your express agreement.

10. Intellectual property

The Service — including the app, its design, the Nabu character and artwork, the question sets, text, graphics, and software — is owned by DULF DAVID-FERENC or our licensors and is protected by copyright, trade mark, and other intellectual property laws. Except for the licence in section 5, no rights are granted to you.

"Nabu" and our logos are our trade marks. You may not use them without our prior written permission.

11. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND.

To the fullest extent permitted by applicable law, we disclaim all warranties, express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, accuracy, and non-infringement.

Without limiting the above, we make no warranty that:

  • The Service will meet your requirements, or produce any particular result, benefit, or improvement in your wellbeing or your relationship.
  • The Service will be uninterrupted, timely, secure, or error-free.
  • Any content, insight, prompt, or AI output will be accurate, reliable, complete, or suitable for you.
  • Defects will be corrected.
  • Your data will never be lost, notwithstanding the security measures described in our Privacy Policy.

You use Nabu entirely at your own risk, and you assume full responsibility for any consequence of that use, including any emotional, psychological, personal, or relationship consequence.

12. Limitation of liability and waiver

Please read this section carefully — it limits what you can recover from us.

12.1 Exclusion of indirect damages. To the fullest extent permitted by applicable law, we, our directors, officers, employees, contractors, agents, suppliers, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, opportunity, or anticipated savings, arising out of or relating to your use of, or inability to use, the Service — whether based in contract, tort (including negligence), strict liability, or any other legal theory, and whether or not we were advised of the possibility.

12.2 Exclusion of relationship, emotional, and health outcomes. Without limiting the above, we are not liable for:

  • Any decision you make based on the Service or on AI-generated content.
  • Any emotional or psychological distress arising from using the Service or from content it surfaces.
  • Any deterioration, breakdown, or ending of any relationship.
  • Any consequence of content you shared with a linked partner, or of a partner's reaction to it.
  • Any failure to obtain professional help, or any delay in obtaining it, because you used the Service instead.
  • The accuracy, appropriateness, or effect of any AI-generated output.

12.3 Aggregate cap. To the fullest extent permitted by applicable law, our total aggregate liability to you for all claims arising out of or relating to the Service or these Terms will not exceed the greater of (a) the total amount you paid us in the twelve months before the event giving rise to the claim, or (b) fifty euros (EUR 50).

12.4 Assumption of risk and waiver. You acknowledge that reflecting on yourself and your relationship carries inherent personal and emotional risk. To the fullest extent permitted by applicable law, you voluntarily assume all such risk and waive, release, and discharge us and the parties listed in 12.1 from any and all claims, demands, and causes of action arising out of or relating to your use of the Service — except for claims arising from our fraud, our wilful misconduct, or our gross negligence.

12.5 What we do not exclude. Nothing in these Terms excludes or limits our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any other liability that cannot be excluded or limited under applicable law.

12.6 Consumer rights. If you are a consumer, you have statutory rights under the law of your country of residence that these Terms cannot take away. Nothing here affects those rights, and where a provision of these Terms conflicts with a mandatory consumer protection to which you are entitled, that protection prevails.

12.7 Jurisdictional limits. Some jurisdictions do not allow the exclusion of implied warranties or the limitation of certain damages. Where that is the case, the exclusions and limitations above apply to the maximum extent permitted, and the remainder stays in force.

13. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless DULF DAVID-FERENC and its directors, officers, employees, and agents from any claim, demand, loss, liability, or expense (including reasonable legal fees) arising out of: your breach of these Terms; your misuse of the Service; content you submit; or your violation of any law or of any third party's rights.

This does not apply to the extent a claim arises from our own breach, negligence, or wrongdoing, and it does not apply where you are a consumer and applicable consumer law prohibits it.

14. Termination

By you. You may stop using Nabu at any time and delete your account in Settings ▸ Account ▸ Delete account. Deletion is permanent and cannot be undone.

By us. We may suspend or terminate your access, with notice where reasonably practicable, if you materially breach these Terms, if we are required to by law, or if we discontinue the Service. Where we terminate without cause, we will give you reasonable notice and an opportunity to request a copy of your data.

On termination, your licence to use the Service ends immediately. Sections 4, 7 (as to the licence already granted for content still held), 10, 11, 12, 13, 15, and 16 survive termination.

Deletion of your data on termination follows section 7 of our Privacy Policy.

15. Governing law and disputes

These Terms are governed by the laws of Romania, without regard to conflict of law rules.

If you are a consumer resident in the European Economic Area or the United Kingdom, you keep the benefit of any mandatory protections of the law of your country of residence, and you may bring proceedings in the courts of your country of residence.

Otherwise, the courts of Romania have exclusive jurisdiction.

Before filing a claim, please contact us at nabuaicoach@gmail.com. Most issues are resolved quickly and informally, and we would genuinely rather fix a problem than litigate it.

Alternative dispute resolution. The European Commission's Online Dispute Resolution platform was discontinued on 20 July 2025, so there is no longer an EU-wide portal to point you to. If you are a consumer in Romania you may contact the National Authority for Consumer Protection (ANPC) at anpc.ro, and consumers elsewhere in the EEA may use the alternative dispute resolution body competent in their own country.

16. General

Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us about the Service, and supersede any prior understanding.

Severability. If any provision is held invalid, unlawful, or unenforceable, it is severed or limited to the minimum extent necessary, and every remaining provision stays in full force. In particular, if any part of section 11, 12, or 13 is held unenforceable in your jurisdiction, the rest of those sections continues to apply to the fullest extent permitted.

No waiver. If we do not enforce a provision, that is not a waiver of our right to enforce it later.

Assignment. You may not assign or transfer these Terms. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets, on notice to you.

No third-party beneficiaries. These Terms create no rights for anyone other than you and us.

Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control.

Changes to these Terms. We may update these Terms. For material changes we will update the effective date, increment the version bundled in the app, and ask you to review and accept the new version in the app before you continue using Nabu. Continued use after non-material changes means you accept them. The current version is always in Settings ▸ Terms & Conditions.

Apple App Store. If you downloaded Nabu from the Apple App Store: these Terms are between you and us, not Apple; Apple has no obligation to provide support or maintenance; Apple is not responsible for any product warranty or claim relating to the app; and Apple and its subsidiaries are third-party beneficiaries of these Terms with the right to enforce them against you.

17. Contact

DULF DAVID-FERENC Romania

Email: nabuaicoach@gmail.com

By creating an account, you confirm that you are at least 16 years old, that you have read and understood the Mental Health Disclaimer in section 4, that you agree to these Terms and to our Privacy Policy, and — by the separate tick box — that you explicitly consent to your content being sent to our AI provider, OpenAI.